Overview

At Travelport in Mauritius, the Management Trainee position is a dynamic career that combines experience in travel agency management, fares & ticketing and vendor knowledge for reservation systems. The person will be in charge of managing vendor relationships, supervising the implementation of new technology, supporting travel agencies operationally, cultivating client relationships, managing projects, and guaranteeing adherence to industry rules. This position supports the company’s performance in the travel technology industry while providing possibilities for professional development and advancement.

Key Responsibilities:

• Researching, identifying, and establishing relationships with reservation system vendors.
• Negotiating contracts and agreements with vendors to ensure competitive pricing and favorable terms.
• Managing vendor performance, including monitoring service levels and resolving any issues that may arise.
• Assisting in the rollout of ticket printers and other technology solutions to travel agencies.
• Providing training and support to travel agency staff on the proper use of reservation systems and other technology tools.
• Supporting day-to-day operations of travel agencies, including booking reservations, issuing tickets, and handling customer inquiries.
• Developing and implementing processes to streamline operations and improve efficiency.
• Participating in special projects or initiatives aimed at improving business processes or launching new products/services.
• Managing project timelines, budgets, and resources to ensure successful implementation.