Overview

IT Intern (Support)

Job Description:

• Assist in performing hardware and software installation procedures.
• Perform software configuration on stand-alone computers and laptops.
• Provide support in diagnosing hardware and software issues and troubleshooting activities.
• Lay cables and wires for networks and ensure that they are in good working order.
• Assist in handling data migration duties.
• Document all processes in reference manuals for training and guidance.
• Take user support requests and take measures to fulfill requests.
  Assist in hardware and software inventory management.
• Handle IT-related documentation and make sure that all IT supplies are available.
• Provide users with ongoing assistance in their information technology problems.
• Handle periodic maintenance of hardware and software.
• Troubleshoot equipment such as printers and scanners and other peripherals
  Handle researching options and research computer bugs and their solutions.
• Take telephone calls from users and attempt to assist them with their information technology questions and problems.
• Perform other duties/projects as assigned.

Requirements

• Holding/pursuing an undergraduate or graduate level degree in a computer related field.
• Ability to prioritize tasks and efficiently manage time.
•  Strong oral and written communications skills
• Ability to respond effectively to inquiries or complaints.
• Ability to develop, maintain, and promote strong internal and external relationships
• Knowledge of computer operating systems, hardware and software.

·         Selected candidates should be available for an 11 months full-time internship

Interested candidates are requested to send their CV and motivation letters to : hr@bankone.mu