Overview

Act as a receptionist and supply information as per customer’s needs.
Receive visitors and direct them to the right location.
Answer customer queries in an efficient manner and provide comprehensive information as per established procedures and policies.
Assist customers in finding adequate activities and inform them about special conditions of the day.
Deal with complaints tactfully and in a timely manner.
Ensure that reservations orders receive through phone, fax or email are tackled with accuracy.