Overview

Alouette Tours is seeking a reservation coordinator to join our growing team. We are among the leading providers of transport services and car rentals in Mauritius.

Role Description

This is a full-time, on-site role as a Reservations Coordinator at Alouette Tours in Saint Pierre. The Reservations Coordinator will be responsible for handling day-to-day tasks related to reservations, communication with customers, providing excellent customer service, sales activities, and performing receptionist duties.

Qualifications

– Minimum 1 year of experience in a customer service or reservations role

– Strong organizational and time management skills

– Excellent communication skills in handling customer inquiries

– Proficiency in reservation management systems and booking software

– Computer skills, including MS Office and the ability to learn new software systems

– Problem-solving skills and ability to work under pressure

– Detail-oriented with a strong focus on accuracy

– Customer-service-oriented with a professional telephone manner

– Knowledge of the local tourism industry will be an advantage.

Interested candidates can send their CV to info@alouette.mu.